Personalize customer experiences, empower your employees, and optimize supply chains.

Using secure and scalable Azure cloud-based technology, we transform the retail experience from end-to-end to help retailers streamline operations and delight customers.

AI in Retail

Artificial Intelligence (AI) is disrupting the retail industry in countless ways and is used to increase retail performance while streamlining costs. New use cases are being developed every day as retailers work to stay competitive and delight shoppers.

Retail Use Cases for AI:

  • Minimize stockouts with vision detection
  • Reduce equipment costs through predictive maintenance
  • Create unique experiences to engage customers in physical stores
  • Implement a commerce chatbot with Azure Bot Service
  • Gather customer feedback and analytics
  • Implement an FAQ chatbot with data champion model
  • Implement an interactive voice response bot
  • Optimize marketing with machine learning
  • Personalize marketing solutions
3Cloud Microsoft Azure Retail AI Solutions
3Cloud Microsoft Azure Retail AI Solutions

Optimize Retail Operations

Digital transformation can deliver competitive advantages to retailers through streamlining inventory, sales, and processes—while improving customer connections to brands.

Maximize the value of your data

  • Get more customer insights and value from your data by unifying data sources across the shopper journey to create a holistic view of the customer.

 Build a real-time, sustainable supply chain

  • Create an agile, resilient, and sustainable supply chain by connecting data across your ecosystem to identify issues and optimize performance.

of supply chain professionals say that supply chain resiliency is a top priority


of resignations are motivated by burnout in retail


of consumers expect personalization as a standard of service

3Cloud Microsoft Azure Retail AI Solutions App

Benefits of an App for Retail Businesses

Consumer demand for mobile and e-Commerce applications continues to rise, and retail operations must keep pace to survive. The retail industry can use the power of apps in substantial ways including sales, customer retention and data analysis, all of which can be significantly improved with a well-developed app.

  • Expand your Reach: A sophisticated retail app removes geography and lets you target shoppers world-wide.
  • Increase Sales: Become your customer’s new best friend with push notifications letting them know abouts sales and new items.
  • Improve Brand Awareness: Customer loyalty programs and coupons for interactions through apps boost customer retention and raise brand awareness.
  • Gain Insights into Customers: A key benefit of a retail-specific app is that it provides retailers with valuable consumer purchase statistics and lets you analyze their shopping data.
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Elevate the Customer Experience

Empower informed, measurable decision-making throughout the entire organization by consolidating and analyzing data from all systems and applications. Get a complete view of the customer so you can elevate the customer experience and dominate the omnichannel retail market.

Uncover New Insights

Get to know your customers. What channel do they use most for shopping? What are their buying behaviors and preferences? How do they interact with your ecommerce app? Having this level of visibility at your fingertips will revolutionize the way you sell.

Make Data Based Decisions

Back up your business decisions with real-time analytics, easy-to-use dashboards and self-service reporting. You can ensure desired business outcomes when you use accurate analysis.

Track Marketing with a Consolidated Solution

Replace all those disconnected spreadsheets and manage campaign data, customer preferences and sales information with a single, unified solution.

Optimize Customer Journeys

It costs 4-6 times more to acquire a new customer than to keep an old customer happy. Identify your best customers with reliable metrics and offer personalized experiences to enhance brand loyalty.

Foster Cross Functional Collaboration

Share customer data with a centralized dashboard to extend valuable insights from marketing and sales throughout the rest of the organization. Connect customer intelligence across every retail function, from Finance and eCommerce to Merchandising and Real Estate.

“Now, our team is able to explore our business through a customer-focused lens. They are asking more in-depth questions, which lead to a better understanding of our business and ultimately better business decisions.”

Chris Fitzpatrick, Vice President of Business Analytics and Strategy
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3Cloud solution

Modern Business Intelligence Jumpstart

3Cloud’s Modern Business Intelligence Jumpstart is the first step in implementing a successful self-service business intelligence program. Our experts will partner with your employees at all data proficiency levels to ensure the platform works for them, from managing data access and security all the way to translating consumer data into valuable insights.

Download the Datasheet
3Cloud Microsoft Azure Retail AI Solutions
3Cloud Microsoft Azure Cloud Platform

Revolutionize Your Retail Business

Maximize data insights, improve customer experiences, and optimize performance.