This tech client’s technical transformation story discusses the development of a data analytics framework to harness information across M365 apps, automating key metric tracking. It highlights the enhancement of data governance, risk mitigation, and compliance by leveraging AI for data classification within M365 apps. The document emphasizes the importance of providing software subscribers with valuable insights into their data estate within M365, enabling dashboard and report visualization1. Additionally, it outlines the use of Azure Databricks and medallion architecture to support insights by tracking common errors and causes, and job duration history.