Using secure and scalable Azure cloud-based technology, we transform the retail experience from end-to-end to help retailers streamline operations and delight customers.
Artificial Intelligence (AI) is disrupting the retail industry in countless ways and is used to increase retail performance while streamlining costs. New use cases are being developed every day as retailers work to stay competitive and delight shoppers.
Digital transformation can deliver competitive advantages to retailers through streamlining inventory, sales, and processes—while improving customer connections to brands.
of supply chain professionals say that supply chain resiliency is a top priority
of resignations are motivated by burnout in retail
of consumers expect personalization as a standard of service
Consumer demand for mobile and e-Commerce applications continues to rise, and retail operations must keep pace to survive. The retail industry can use the power of apps in substantial ways including sales, customer retention and data analysis, all of which can be significantly improved with a well-developed app.
Empower informed, measurable decision-making throughout the entire organization by consolidating and analyzing data from all systems and applications. Get a complete view of the customer so you can elevate the customer experience and dominate the omnichannel retail market.
Get to know your customers. What channel do they use most for shopping? What are their buying behaviors and preferences? How do they interact with your ecommerce app? Having this level of visibility at your fingertips will revolutionize the way you sell.
Back up your business decisions with real-time analytics, easy-to-use dashboards and self-service reporting. You can ensure desired business outcomes when you use accurate analysis.
Replace all those disconnected spreadsheets and manage campaign data, customer preferences and sales information with a single, unified solution.
It costs 4-6 times more to acquire a new customer than to keep an old customer happy. Identify your best customers with reliable metrics and offer personalized experiences to enhance brand loyalty.
Share customer data with a centralized dashboard to extend valuable insights from marketing and sales throughout the rest of the organization. Connect customer intelligence across every retail function, from Finance and eCommerce to Merchandising and Real Estate.
3CLOUD SOLUTION
Customer-Focused Innovation to Stay Ahead of the Game
AI is crucial in retail as it helps meet heightened customer expectations by delivering personalized services, seamless interactions and sustainable practices. It enables retailers to navigate evolving market trends and consumer behavior – optimizing pricing strategies and inventory management for profitability. Additionally, AI assists in adapting to regulatory and operational challenges, ensuring compliance and resilience in the face of disruptions. 3Cloud’s AI Roadmap is designed to discover, rationalize, prioritize and prototype your AI use cases based on business value and ROI.
“Now, our team is able to explore our business through a customer-focused lens. They are asking more in-depth questions, which lead to a better understanding of our business and ultimately better business decisions.”
Chris Fitzpatrick, Vice President of Business Analytics and Strategy
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3Cloud solution
3Cloud’s Modern Business Intelligence Jumpstart is the first step in implementing a successful self-service business intelligence program. Our experts will partner with your employees at all data proficiency levels to ensure the platform works for them, from managing data access and security all the way to translating consumer data into valuable insights.
Maximize data insights, improve customer experiences, and optimize performance.