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Managed Services

Managed Services

You run your business. We'll mind the tech.

You know your clients, your product, your markets. Your time should be spent looking for ways to support your business with technology, and not simply on keeping things running. We can help. When your data center or applications are running in Azure, our team is ready to support and manage your environment.

Born in the cloud.

You're on a journey - from an application portfolio that is based on virtual machines to one that uses more cloud-native technologies - and you need a managed services team to be on the same path. We can help. Our managed services team was born in the cloud, and we only support clients running in Azure. We're ready to grow with you, and help drive your transformation.

We offer two standard levels of service: an AzureReady Essentials that we provide when you purchase Azure through 3Cloud (as part of Microsoft's CSP resale program), and an AzureReady Managed Platform designed to free you from the day-to-day management of your environment to focus on value and innovation.

AzureReady
Essentials
AzureReady
Managed Platform
Spend Wisely
Manage.3Cloud management portal
Configurable alerts for real-time consumption
Enhanced on-demand reporting
Detailed monthly configuration report
Monthly personalized spend recommendations from 3Cloud Technical Account Manager
Manage Efficiently & Securely
24x7 technical support, with escalation to Microsoft Premier Support
Automated best practices analysis in Azure environment, with emphasis on security, cost-efficiency, and performance
Quarterly security scan of applications deployed in Azure environment
ITIL-based service management, including proactive incident and problem resolution process
Migration of on-premises or co-located machines to Azure VMs
Patching, anti-virus, and backup management for virtual machines
Evolve Seamlessly
Monthly architectural and optimization recommendations
Quarterly advisory briefing with 3Cloud technology leaders
Monitoring and management of PaaS-based services, including ASE and container-based applications
What Does it Cost?
Included in cost of Azure purchase from 3Cloud Varies by environment