The Challenge

A leading insurance provider migrated from AWS to Azure to improve service excellence and speed-to-market.

The insurance industry standard is to leverage packaged software updated on a static, infrequent cycle of updates and connections with clients, vendors, and partners. This client historically operated with unreliable DevOps standards for their people, process, and tools, resulting in inconsistent software development processes across their various application development teams and business units. They also lacked a clear data and analytics strategy to support a modern data warehouse, governance, and security.

In addition, the client had a lack of expertise in Azure in terms of infrastructure management, budgeting and taking advantage of all the new capabilities of Azure in contrast to maintaining their previous on premise platform. Taking the most vital technical piece of their business into Azure, this inexperience posed a large risk and unpredictability.

Service
  • Application Modernization
  • Data, Analytics + AI
  • DevOps + Automation
  • Infrastructure
  • Managed Services
Industries
  • Insurance

3Cloud’s Approach

ASSess

Worked with the client to understand business challenges and future goals for digital transformation

Migrate

Migrated customer’s key platforms from AWS to Azure

Optimize

Modernized customer’s environment using Azure to provide cutting edge, live integration services

Manage

Delivered 24/7 proactive monitoring, spend optimization, and security best practices through Managed Platform solution

Results

Speed

Significant Improvements to Processing Times

70
+

Custom Application Integrations

Growth

Rapid Expansion of Business in New Geographies

24/7

Around the Clock Support to Maintain Maximum Uptime/Optimal Performance

Migrate from AWS to Azure to Gain Speed, Security & Real-Time Analytics

3Cloud partnered with client’s president, CFO, VP of IT, and Digital Transformation Program Director to understand their business challenges and future-state goals for digital transformation.

3Cloud helped the client achieve this transformation by modernizing in four key areas, all enabled by a single platform – Microsoft Azure:

  • Build a next-generation API management platform between the client’s newly implemented insurance platform (Guidewire) and third-party providers
  • Implement a modern DevOps framework to enable higher quality software and faster time to market
  • Launch a modern data warehouse and analytics platform to consolidate data across legacy and new applications and provide insights and intelligence to business users
  • Onboard 3Cloud Managed Services to provide 24/7 monitoring, incident response and request fulfillment, patching, security, and network support, satisfying support needs

The Results

With 3Cloud guiding the client’s modernization journey and successful migration from AWS to Azure, the insurance company’s customers gained an enhanced experience through increased speed and service excellence. By moving to Azure, the client was able to improve customer experience by decreasing processing times for policies and claims. The client was also able to rapidly expand their business across the United States and improve cost efficiency by eliminating silos and gathering business insights with accurate data. The initiation of the client into the world of Microsoft opened their eyes to all they could achieve with Azure.

3Cloud continues to work with this customer. As they launched their new Azure environment, their 24/7 support needs are met by a combination of 3Cloud Managed Services and Professional Services that collaborate with the client on a regular basis to ensure incidents are reduced, performance is enhanced, and spend is optimized.

Your Cloud Transformation Journey Starts Here

Operationalize the cloud and enjoy the ultimate Azure experience with the experts at 3Cloud.

Let’s Talk